Return Policy

All products will be granted a 7-day appreciation period. Please contact customer service within 7 days after receipt for returns or exchanges. The 7-day period includes holidays and weekends. Products once unsealed will not be accepted for return or exchange.

Please note that the 7-day appreciation period is not a trial period. To return or exchange a product, it must be "brand new, unopened with intact seals, unused, and include complete packaging and accessories." Return shipping is at your own expense. Loss of accessories will not be accepted.

The following conditions are not eligible for defective returns or exchanges:

  • Exceeding the 7-day appreciation period.
  • Used products.
  • Incomplete original product accessories.
  • Incomplete packaging of returned products.
  • Additional gifts have been opened or used.
  • Proof of purchase receipt must be provided.

For non-defective product returns or exchanges, shipping fees incurred at the time of delivery will be charged.

For any defects in internal accessories, please contact [email protected], attaching product photos, proof of purchase, and specific defect details for official review and assistance with returns or exchanges.

To ensure the rights of all consumers, whether or not the product is used immediately, it is necessary to inspect the product upon receipt. If there are any issues, please contact us immediately so that we can assist you with after-sales issues.


Contact Us

If you have any questions about this Return Policy, please contact us at [email protected].

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